Frequently Asked Questions (FAQ)

Answers to Your Questions About KAPT Kleaning’s House Cleaning Services, Pricing, Scheduling, and Policies in South Metro Denver

General Information

Kapt Kleaning is a locally-owned and operated residential cleaning company serving Denver’s southern suburbs. With nearly 20 years of experience, we specialize in providing reliable, high-quality home care that gives families back their time.
We proudly serve the South Metro Denver area, including Highlands Ranch, Littleton, Centennial, Greenwood Village, Lone Tree, Englewood, Parker, Castle Rock, Aurora, South Aurora, Ken Caryl, Castle Pines, and Franktown.
Yes. We are a fully insured professional cleaning company. We prioritize the safety of your home and the peace of mind of our clients.
We typically send teams of 2–3 trained cleaners. This allows us to be more efficient, thorough, and finish the job within a predictable timeframe without compromising on quality.

A Standard Clean is designed for regular maintenance (dusting, vacuuming, mopping, and sanitizing kitchens and bathrooms). A Deep Clean is a more intensive "reset" that includes hand-washing baseboards, cleaning door frames, removing heavy buildup in bathrooms, and dusting often-overlooked areas like ceiling fans and light fixtures.
Our move-related services are top-to-bottom cleans designed to make transitions seamless. This includes cleaning the inside and outside of all cabinets and drawers, cleaning the interior of appliances (oven, fridge, microwave), and detailed scrubbing of all surfaces, baseboards, and floors.
We offer flexible scheduling to fit your lifestyle, including weekly, biweekly (every two weeks), and monthly visits.
No. Our teams arrive fully equipped with professional-grade cleaning products and equipment. If you have a specific product you would like us to use for certain surfaces, we are happy to accommodate your request.

Pricing is based on the size, condition, and specific needs of your home. We offer free walk-throughs to provide an accurate and transparent quote tailored to your space.
You can request a quote by calling or texting us at (720) 628-9894, or by filling out the form on our Contact Us page.
No, you do not need to be home. Many of our clients provide us with a key or entry code. We treat your home with the utmost respect and care, whether you are there or not.
You don’t need to "clean," but we do recommend a quick "tidy up." Clearing away toys, clothing, or paperwork allows our team to focus their time on deep cleaning and sanitizing your surfaces rather than organizing clutter.

Your satisfaction is our top priority. If you are ever unhappy with an area we’ve cleaned, please notify us within 24 hours, and we will return to re-clean the area at no additional cost.
We understand that life happens. We ask for at least 48 hours' notice for any cancellations or rescheduling requests so we can adjust our team's schedule accordingly.
Yes. Every member of our team undergoes detailed training to ensure they meet the "Kapt Kleaning" standard of excellence and consistency.