Accessibility Statement

Effective date: July 10, 2026
Last updated: July 10, 2026

Our Commitment to Accessibility

KAPT Kleaning LLC is committed to providing a welcoming and accessible experience for everyone, including people with disabilities.

We want visitors to be able to learn about our residential cleaning services, review our service areas, read our website content and contact our team without encountering unnecessary barriers.

Accessibility is an ongoing responsibility. We continue to review and improve our website as content, technology and accessibility practices evolve.

Our Accessibility Goal

KAPT Kleaning aims to follow the Web Content Accessibility Guidelines, or WCAG, 2.2 Level AA as a guiding standard for website accessibility.

These guidelines are designed to make website content more:

  • Perceivable

  • Operable

  • Understandable

  • Robust

Using these principles helps make websites more usable for people who navigate with screen readers, keyboards, voice-recognition software, screen magnification and other assistive technologies.

Although we work toward this standard, we cannot guarantee that every page or feature will always meet every accessibility requirement. We welcome feedback that helps us identify and correct barriers.

Accessibility Measures

As part of our accessibility efforts, KAPT Kleaning aims to:

  • Use clear and descriptive page headings

  • Maintain a logical heading structure

  • Provide descriptive alternative text for meaningful images

  • Use sufficient colour contrast where reasonably possible

  • Make links and buttons understandable from their labels

  • Support keyboard navigation

  • Provide visible keyboard focus indicators

  • Use readable font sizes and spacing

  • Allow content to adapt to different screen sizes

  • Use labels and instructions for website forms

  • Provide understandable form-error messages

  • Avoid relying on colour alone to communicate meaning

  • Use descriptive page titles

  • Maintain consistent website navigation

  • Identify the language of website pages

  • Review new content for accessibility before or after publication

  • Correct reported accessibility issues when reasonably possible

We may use a combination of automated testing, manual review and user feedback to identify potential accessibility issues.

Automated tools can help identify certain technical problems, but they cannot detect every accessibility barrier. Human review and feedback from people using assistive technology remain important parts of the process.

Accessing Information and Cleaning Services

KAPT Kleaning provides information about:

  • Recurring cleaning

  • Deep cleaning

  • Move-in cleaning

  • Move-out cleaning

  • Service areas

  • Quote and walk-through requests

  • Contact and scheduling options

If you have difficulty accessing information or submitting a request through the website, please contact us by telephone or email.

Our team can assist you by:

  • Explaining available cleaning services

  • Providing service information in another reasonable format

  • Helping you submit a quote request

  • Discussing your preferred communication method

  • Providing information available on the website through telephone or email

  • Helping you contact the appropriate KAPT Kleaning team member

Requesting accessibility assistance will not affect your ability to enquire about or receive services.

Browser and Assistive-Technology Compatibility

Our website is intended to work with commonly used:

  • Desktop and mobile browsers

  • Smartphones and tablets

  • Screen readers

  • Keyboard-only navigation

  • Screen-magnification tools

  • Voice-recognition tools

  • Browser zoom and text-sizing features

Website accessibility may vary depending on your:

  • Device

  • Browser

  • Browser version

  • Operating system

  • Accessibility settings

  • Assistive technology

  • Internet connection

For the best experience, we recommend using a current version of a commonly supported browser and keeping your operating system and assistive technology updated.

Third-Party Content and Services

Our website may include or link to content and services operated by third parties, such as:

  • Social media platforms

  • Embedded maps

  • Videos

  • Online forms

  • Scheduling systems

  • Payment services

  • Analytics tools

  • External websites

KAPT Kleaning may not control the accessibility of third-party platforms, applications or content.

We encourage third-party providers to offer accessible experiences, but we cannot guarantee that external services will meet a particular accessibility standard.

Please contact us if a third-party feature prevents you from accessing important information or completing a necessary action. We will make a reasonable effort to provide the information or assistance through another available method.

Documents and Downloadable Content

Some website pages may link to documents or downloadable materials.

We aim to make newly created documents accessible where reasonably possible. Older documents, third-party materials or files created in formats with accessibility limitations may not be fully accessible.

If you cannot access a document, contact us and identify the material you need. We will make a reasonable effort to provide the information in another format.

Videos and Multimedia

When KAPT Kleaning publishes videos or other multimedia, we aim to consider accessibility features such as:

  • Captions

  • Transcripts

  • Descriptive titles

  • Meaningful text accompanying visual content

  • Controls that can be operated using a keyboard

Some older or third-party multimedia may not include every accessibility feature.

Contact us if you need help accessing information presented in a video or other multimedia format.

Known and Potential Limitations

Despite our efforts, some visitors may encounter accessibility barriers.

Potential limitations may include:

  • Older images that do not yet have complete alternative text

  • Third-party tools that are not fully keyboard accessible

  • Embedded content controlled by another provider

  • Older documents that are difficult to use with assistive technology

  • Forms or interactive features that behave differently across browsers

  • Content added before current accessibility practices were implemented

  • Temporary problems introduced during website updates

The presence of a limitation does not mean that KAPT Kleaning is unwilling to assist. Please report the problem so we can evaluate it and provide an alternative when reasonably possible.

Accessibility Feedback

We welcome feedback about the accessibility of the KAPT Kleaning website.

Please contact us if you:

  • Encounter an accessibility barrier

  • Cannot access information

  • Cannot use a website form

  • Have difficulty navigating with a keyboard

  • Find content difficult to understand

  • Need information in another format

  • Have suggestions for improving accessibility

When reporting an issue, please provide as much of the following information as you are comfortable sharing:

  • The page address or URL

  • A description of the problem

  • The action you were trying to complete

  • The device and browser you were using

  • The assistive technology you were using, if applicable

  • Your preferred method of contact

You do not need to disclose a disability or medical condition to request assistance.

How We Respond

After receiving an accessibility report, we will make a reasonable effort to:

  1. Acknowledge the request.

  2. Understand the barrier or requested accommodation.

  3. Provide the requested information through another available method when appropriate.

  4. Review whether the website issue can be corrected.

  5. Communicate available next steps.

The time needed to investigate or correct a problem may depend on its complexity, the technology involved and whether the feature is controlled by KAPT Kleaning or a third party.

Ongoing Improvement

Accessibility is not a one-time project.

KAPT Kleaning may periodically review:

  • Website templates

  • Navigation menus

  • Forms

  • Images and alternative text

  • Colour contrast

  • Keyboard accessibility

  • Heading structures

  • Links and buttons

  • Mobile responsiveness

  • Downloadable documents

  • Videos and multimedia

  • Third-party integrations

  • New and updated content

We may revise this Accessibility Statement as our website, services and accessibility practices change.

Contact KAPT Kleaning

For accessibility assistance or to report a website barrier, contact:

KAPT Kleaning LLC
South Metro Denver, Colorado

Email: Kathleen@KAPTKleaning.com
Phone: (720) 628-9894
Website: www.kaptkleaning.com

Please use the subject line Accessibility Assistance when contacting us by email.

When leaving a telephone message, please include your name, preferred contact method and a brief description of the assistance you need.